Culture Creeps: How Toxic Norms Quietly Cost You Growth

Posted by Monty Fowler | Categories:

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Executive Debt Question: What’s one small action that helped you shift or protect your team’s culture?

Culture isn’t what’s written on the wall. It’s what happens in the hallway.

And when leadership ignores the gap between stated values and lived behaviors, Cultural Debt begins to build. It’s quiet at first—a skipped 1:1, a snide comment unchecked, a misalignment that becomes a norm. Over time, these cracks create disengagement, dysfunction, and erosion of trust.

In this week’s post, we explore how Cultural Debt forms, how to spot it, and how to rebuild the trust and alignment your organization needs to thrive.

1. The Symptoms of Cultural Debt

Most companies don’t wake up with a toxic culture. It accumulates through small compromises and sustained inaction.

Watch for:

  • Employees staying silent when they disagree
  • High performers leaving with little explanation
  • “That’s just how it is” mindset spreading

Why it’s dangerous:

Cultural issues often go unspoken until they explode—or until top talent quietly walks out the door.

2. Value Drift: When Words Don’t Match Reality

You say you value transparency, but execs make backroom deals. You claim to care about people, but cut teams without warning.

This misalignment creates distrust—and worse, cynicism.

Fix it: Audit your values. Ask your people where reality doesn’t match the mission. Close those gaps with action.

3. Leadership Gaps: Culture Starts at the Top

Cultural Debt accelerates when leaders don’t model the values they preach. If executives tolerate bad behavior or avoid hard conversations, others will follow.

Watch for:

  • Star performers getting a pass for bad behavior
  • Execs who avoid feedback or skip visibility
  • Teams operating in fear or confusion

Fix it: Train and coach leaders consistently. Create accountability for culture—not just performance.

4. Psychological Safety: The Foundation of Healthy Culture

People must feel safe to speak up, challenge ideas, and admit mistakes. Without this, risk-taking dies—and innovation follows.

Fix it: Ask your team: “When was the last time someone disagreed openly in a meeting?” If you can’t recall, it’s time to act.

Why This Matters:

Cultural Debt doesn’t show up in your financials—until it does. It affects retention, engagement, and ultimately your ability to execute.

At AspireSix, we help leaders audit, repair, and reinforce their culture so it matches their mission—and becomes a growth asset, not a liability.

Let’s audit your culture and surface what’s really going on. Schedule time with AspireSix.

 

Executive Debt Call to Action: Is your culture aligned with your values? Download the free eBook to learn how Cultural Debt creeps in.

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About the Author

Monty Fowler

Monty is a revenue & strategy leader and entrepreneur with more than 30 years of technology sales, strategy, marketing, and business development experience. He has served customers in a variety of industries including SaaS & enterprise software, telecommunications, FinTech, IoT, computer hardware, and services. Monty is a Manager Partner of AspireSix.

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